We want our customers to be excited by the innovation Pinkerton Laboratories provides and satisfied with the service and reliability of every interaction with us. Our goal is to provide you with a consistently superior customer experience-whether at first contact, during the normal course of business or during a service visit. We offer all our clients many different services to make there life easier. When an account is opened at Pinkerton Laboratories, a lot of our clients phone or email us with orders. Although we do offer promptly free delivery for in-bound call-ups, we are capable of next-day or even same-day delivery in some cases to our automatic follow-up and open-ended agreement customers.

Automatic follow-up
We offer all of our clients the possibility to be called by us at a regular interval. This enables us to manage our orders more efficiently, making it possible for us to group them by product type and geographical location. This also allows our clients a certain peace of mind when it comes to thinking about their chemical needs.

Open-ended agreements
We also offer our customers with the possibility of signing an open-ended agreement with us, permiting us with the ability to automatically deliver known repeatable orders without the hastle of contacting our client everytime. This "scheduled delivery system" allows complete peace of mind for our clients, making it possible for them to concentrate on more important aspects of their daily routine.

In order to offer the most competitive pricing available for our larger clients, we offer them the possibility to sign with us for exclusive rights to fufill their chemical/sanitation needs. Unlike an open-end agreement, our contracts are not cancellable and usually have a duration of one to two years.

Please feel free to contact us for more information regarding our full line of customer tailored services.